News are vital to delivering seamless service to customers, and we work with a range of technology and solution Partners in developing and delivering our products.
Deeplake Digital are delighted to be working with Pinnacle PSG to provide a Customer Portal allowing full self-service for customers and mobile working for Staff across Leicester. Pinnacle PSG who directly manage over 27,500 homes and provide complementary services to a further 450,000 homes, schools and public spaces, identified Deeplake Digital as the ideal platform for delivering improved services in accordance with their commitment to become a wholly people focused business.
Rochdale Boroughwide Housing
Deeplake Digital are pleased to be working with Rochdale Boroughwide Housing
Grand Union Housing Group
Grand Union Housing Group and Rockingham Forest merge and implement Deeplake Digital.
St Mungo's upgrade to Version 6 of our Communications Manager
We are delighted that St Mungo’s have upgraded to our Version 6 of Communications Manager. We look forward to continuing to support digital communication within St Mungo’s.
Alcumus Group implement Deeplake Digital
We are pleased that Alcumus Consulting (formally known as Santia Group) is now using Deeplake Digital Communication Manager to implement workflows into their system.
Mosscare Homes upgrade to Version 6 of Communications Manager
We are delighted that Mosscare have upgraded to our Version 6 of Communications Manager. We look forward to continuing to support digital communication within Mosscare.
We are thrilled to announce that Apex Housing Assocation have upgraded
Apex Housing Assocation have upgraded to Version 7 of our Communications Manager.
Cardiff CHA revamp their use of Version 6 Communications Manager
Continued partnership with Cardiff CHA to revamp their customer communication with version 6, working with them to upgrade their functionality to enable enhanced customer engagement and audited processes.
Co-op Homes become latest Deeplake customer
We are pleased to announce Co-op Homes as a new Deeplake Customer in partnership with Omniledger.
Crown Simmons are the latest Housing Association to use Deeplake
Crown Simmons Housing Association join Deeplake in partnership with Omniledger.
Linstone Housing make improvements across the board
Linstone Housing Arrears Collection up by average of 3% across 2 years. Repairs appointment reminders now being used to cut down on “no-access” visits – again, cut down on staff time and automatically generated based on appointment time.
South Derbyshire District Council add modules to their Version 6
South Derbyshire District Council have revamped their customer communication with Version 6 to include lettings, repairs, tenancy sustainment and gas servicing.
WM Housing upgrade to Version 6 of our Communications Manager
WM Housing have upgrade to version 6 and revamped their customer surveys to increase customer satisfaction levels.
Worthing Homes upgrade to Version 6 of our Communications Manager
We are delighted that Worthing Homes have upgraded to our Version 6 of Communications Manager. We look forward to continuing to support digital communication within Worthing Homes.
Mobile Working Made Simple!
Deeplake announces the launch of the Communication Manager, Web Client, allowing mobile workers to easily browse and view tenant data, and communicate easily with tenants on the move.